Frequently Asked Questions

We offer three shipping options: Standard (5–7 business days via USPS/UPS/FedEx, free on orders $75+), Express (2–3 business days via UPS/FedEx, 2.99), and Overnight (1 business day via FedEx Priority, $24.99). Orders are processed within 1–2 business days before shipping. Delivery estimates begin from the shipping date, not the order date.

Yes! We offer free standard shipping on all orders of $75 or more. The free shipping threshold is applied to your subtotal before tax. Standard shipping typically arrives in 5–7 business days via USPS, UPS, or FedEx depending on your location.

Yes, we ship to Alaska and Hawaii. However, these destinations are not eligible for the free shipping threshold offer. Standard shipping rates apply ($6.99), and delivery times may extend to 7–12 business days due to the additional transit distance. Express and Overnight options are available at regular pricing but transit times may vary.

Once your order ships, you'll receive a shipping confirmation email with your tracking number and a link to the carrier's tracking page. You can track your package via USPS, UPS, or FedEx depending on which carrier was assigned to your shipment. Please allow 24 hours after receiving your tracking number for it to become active in the carrier's system.

Our Overnight Shipping option is handled exclusively by FedEx Priority and guarantees delivery within 1 business day for orders placed before 2:00 PM EST Monday–Friday. Overnight delivery applies to business days only — orders placed on Friday will arrive Monday. This service is available for $24.99 and is available for most US domestic addresses.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. To initiate a return, email us at [email protected] with your order number and the reason for the return. We'll provide a prepaid return shipping label and instructions. Final sale items cannot be returned.

Once we receive and inspect your returned item (typically within 3–5 business days of receipt), we'll process your refund. The refund is then issued to your original payment method and takes 5–10 business days to appear depending on your bank or payment provider. You'll receive an email confirmation when the refund is processed.

Unfortunately, we cannot accept returns on items that have been worn, washed, or damaged after purchase. All returns must be in original, unworn condition with tags intact. If you're unsure about sizing or fit, please refer to our detailed size chart on each product page or contact us before purchasing — we're happy to help you find the right size.

To exchange an item, initiate a return for the original item and place a new order for the correct size or color. This is the fastest way to ensure you get the item you want, as exchange processing can take longer than a direct return and reorder. Email us at [email protected] to start the process and we'll make it as seamless as possible.

Every product page includes a detailed size chart with measurements in both inches and centimeters, covering XS through 2XL. The chart includes Chest, Waist, and Hip measurements. You'll also find a 'Fit Tip' on each product indicating whether the item runs true to size, small, or large. If you're between sizes, we generally recommend sizing up for comfort or down for a more fitted look.

For most of our clothing, we recommend machine washing cold on a gentle cycle with like colors and tumble drying on low heat. Avoid bleach and harsh detergents, which can fade colors and break down fabric fibers over time. Graphic tees and printed items should be turned inside out before washing to preserve the print quality. Outerwear with special coatings (such as our DWR-treated windbreaker) should be washed with a technical cleaner and air dried. Always check the care label on your specific garment for the manufacturer's recommendations.

Most of our products are true to size based on standard US sizing. Each product page includes a specific fit note (e.g., 'relaxed fit — size down for a slimmer look'). We recommend measuring yourself and comparing to our size chart rather than relying solely on your usual size, as sizing can vary slightly between different garment types (e.g., a tee vs. a hoodie).

We accept PayPal, Visa, Mastercard, American Express, and Discover through PayPal's secure checkout platform. All payments are processed through PayPal's encrypted payment system — we never store your credit card information on our servers. You don't need a PayPal account to check out; you can pay as a guest using any major credit or debit card.

Yes, absolutely. All payment processing is handled by PayPal, one of the world's most trusted payment platforms with bank-level SSL encryption. We never store your credit card number, CVV, or bank account information on our website. Your financial data is processed and stored entirely by PayPal's secure infrastructure.

At this time, we do not offer gift cards or a formal gift wrapping service. However, if you're purchasing as a gift, you can enter the recipient's shipping address during checkout. All pricing and order details are sent to the email address provided during checkout, not included in the physical shipment, so gift recipients won't see pricing details.

Orders can be modified or cancelled within 2 hours of being placed by contacting us immediately at [email protected]. After that window, orders may already be in processing and cannot be changed. If your order has already shipped, you'll need to return the item once received. We process orders quickly to ensure fast delivery, so please double-check your cart before completing checkout.

We sincerely apologize if this happens. Please email us at [email protected] within 48 hours of delivery with your order number and clear photos showing the damage or incorrect item. We'll arrange a replacement or full refund at no additional cost to you. Please do not return damaged items without contacting us first.

We receive occasional inquiries about bulk orders for teams, events, or businesses. Please reach out to us at [email protected] with details about the quantity, products, and timeline you have in mind. We'll do our best to accommodate your needs and may be able to offer pricing considerations for larger orders.

Currently, BEDATA AI LLC STORE ships to all 50 US states including Alaska and Hawaii. We do not offer international shipping at this time. We hope to expand our shipping coverage in the future — if you're located outside the US, please check back with us or reach out to be notified when international shipping becomes available.